This section is for you to input your company policies regarding arrivals, departures, cancellation policy and fees.
The company policies that you insert here will be used across each of your individual properties. However, if any of your properties have different policies, these can be amended on the property page.
Complete your arrival information with details for the customer regarding how to arrive, pick up services available, check in times and late arrival fees. Complete departure information with check out instructions and check out time.
Complete your cancellation policy by adding the time frame and percentage charged for cancellation refunds.
Fees relate to your cleaning charges, security deposit amount and supplements. You can also add extra fees here such as baggage.
Our technology is a game changer
- Full listing and expert price setting on 40+ platforms to take your occupancy and profits to the next level
- The dashboard lets you see how your portfolio is performing at a glance
Features
| Software packages | Basic | Standard | Premium |
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| Platform Distribution | |||
| Distribution via 40+ platforms including major, affiliate, select access* and niche platforms | |||
| Single property page - Manage all your listings from within the platform | |||
| Booking management - Fully synced Bookings list | |||
| Single & Multi-calendars - flexibly update your availability and see your properties all in one place | |||
| Performance reporting in one dashboard - see your key metrics by Company or Apartment | |||
| Revenue management | |||
| Dynamic pricing - Managed in-platform and powered by Pricelabs, to increase revenue through rate optimisation. | |||
| Enquiry management - Track, action and convert direct bookings in one place | |||
| Smart Availability Search - Match enquiries with available properties through smarter searches. | |||
| Automated customer communications - Customisable email templates for all your communication needs | |||
| Operational Toolkit | |||
| Automated Scheduler - Aut-schedule your field activity inc. check ins, cleaning and maintenance | |||
| Deep third-party integrations - Connect your automated schedule to Breezeway, Keynest and more | |||
| Customisable pre-check in process - Check-in and out times, special welcome packages & upgrades | |||
| Deposit management - Track, amend and action deposits from Hospiria |
Our Service Support
Most companies just offer a technology. We offer a support service as well, taking care of everything from onboarding to reservation management.
Platform & listing management
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Access to exclusive channels
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Account management with all platforms
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Host insurance through our specialist partners
Revenue management
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Professional listing and expert optimisation
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Pricing management from our experts
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All payments handled
Reservations management
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24/7 reservation desk
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Guest verification
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Customised pre-check-in services