On the users tab, you will see a list of your account users.
There are two levels of users: Company & User.
Company: An administrator from a Hospiria company. Has visibility of data from their own company.
User: A homeowner or guest. Limited visibility of their own properties or bookings.
Your Company users are the people within your company that you have given permission to access your Hospiria account. Anyone in the company should be assigned as Company level user and anyone at Company level can create another Company user and determine their permission.
2.2.1 Set Up a New User & Permissions
When adding an account user, you can amend the permissions and restrictions that they have access to. Set up a new user, fill in the fields and select the permissions available to the user.
A Company user can grant the following permissions to Manage; Settings (set and update company-wide settings), Attachments (upload and edit images and files), Bookings (import and update bookings and send pre-check in notifications), Properties (make changes to property details and blueprints), Users (allow user to make changes to user data) and View finance (see, view, and download the finance page data).
If you have all the above permissions, you will be a Company Superuser. We recommend having a maximum of 2 superusers.
Users will be given an individual user ID. On the User list, click the ID to be taken to the user page. Here, you can edit and change the permissions and details of users.
Our technology is a game changer
- Full listing and expert price setting on 40+ platforms to take your occupancy and profits to the next level
- The dashboard lets you see how your portfolio is performing at a glance
Features
Software packages | Basic | Standard | Premium |
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Platform Distribution | |||
Distribution via 40+ platforms including major, affiliate, select access* and niche platforms | |||
Single property page - Manage all your listings from within the platform | |||
Booking management - Fully synced Bookings list | |||
Single & Multi-calendars - flexibly update your availability and see your properties all in one place | |||
Performance reporting in one dashboard - see your key metrics by Company or Apartment | |||
Revenue management | |||
Dynamic pricing - Managed in-platform and powered by Pricelabs, to increase revenue through rate optimisation. | |||
Enquiry management - Track, action and convert direct bookings in one place | |||
Smart Availability Search - Match enquiries with available properties through smarter searches. | |||
Automated customer communications - Customisable email templates for all your communication needs | |||
Operational Toolkit | |||
Automated Scheduler - Aut-schedule your field activity inc. check ins, cleaning and maintenance | |||
Deep third-party integrations - Connect your automated schedule to Breezeway, Keynest and more | |||
Customisable pre-check in process - Check-in and out times, special welcome packages & upgrades | |||
Deposit management - Track, amend and action deposits from Hospiria |
Our Service Support
Most companies just offer a technology. We offer a support service as well, taking care of everything from onboarding to reservation management.
Platform & listing management
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Access to exclusive channels
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Account management with all platforms
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Host insurance through our specialist partners
Revenue management
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Professional listing and expert optimisation
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Pricing management from our experts
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All payments handled
Reservations management
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24/7 reservation desk
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Guest verification
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Customised pre-check-in services