The enquiry search function works similar to the availability search filter, with more capabilities. Users of your Hospiria account can create a log of enquiries. This function is especially useful for managing direct enquiries so you can log and keep track of them all in one place.
Add an enquiry and fill in the fields to get your results. The status will automatically be set to ‘open’ once an enquiry is created. You can then update the status of the enquiry as it is reviewed.
When you have completed all fields for the enquiry, you will be given a list of results and a percentage match. You can then shortlist and exclude these results. For any results that you shortlist, you can select ‘book’ which will take you directly to the create booking tab.
Our technology is a game changer
- Full listing and expert price setting on 40+ platforms to take your occupancy and profits to the next level
- The dashboard lets you see how your portfolio is performing at a glance
Features
Software packages | Basic | Standard | Premium |
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Platform Distribution | |||
Distribution via 40+ platforms including major, affiliate, select access* and niche platforms | |||
Single property page - Manage all your listings from within the platform | |||
Booking management - Fully synced Bookings list | |||
Single & Multi-calendars - flexibly update your availability and see your properties all in one place | |||
Performance reporting in one dashboard - see your key metrics by Company or Apartment | |||
Revenue management | |||
Dynamic pricing - Managed in-platform and powered by Pricelabs, to increase revenue through rate optimisation. | |||
Enquiry management - Track, action and convert direct bookings in one place | |||
Smart Availability Search - Match enquiries with available properties through smarter searches. | |||
Automated customer communications - Customisable email templates for all your communication needs | |||
Operational Toolkit | |||
Automated Scheduler - Aut-schedule your field activity inc. check ins, cleaning and maintenance | |||
Deep third-party integrations - Connect your automated schedule to Breezeway, Keynest and more | |||
Customisable pre-check in process - Check-in and out times, special welcome packages & upgrades | |||
Deposit management - Track, amend and action deposits from Hospiria |
Our Service Support
Most companies just offer a technology. We offer a support service as well, taking care of everything from onboarding to reservation management.
Platform & listing management
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Access to exclusive channels
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Account management with all platforms
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Host insurance through our specialist partners
Revenue management
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Professional listing and expert optimisation
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Pricing management from our experts
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All payments handled
Reservations management
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24/7 reservation desk
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Guest verification
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Customised pre-check-in services